FAQ'S

What kind of electronics can I rent from Rentocart?

You can rent a wide range of electronics from RentOCart, such as Laptops, Desktops, Printers, Tablets, Karaoke Speakers, Soundbars, Air Purifier, Air Cooler, Playstation, Projector, Kitchen Appliances, Television and Monitors.

In which cities does RentOCart offer its services ?

We Deal in Kolkata for all types of customers and all over India for Corporate Customers

How does the rental process work at Rentocart?

Choose your desired product from the menu and select the duration of rental, provide necessary KYC documents for verification with our team, and complete the payment either online or cash on delivery method. The product will be delivered to your address via our agent and you can check and verify the product on spot.

Can I upgrade or exchange a product during the rental period?

Yes, you can anytime ask for an upgrade of your existing product or exchange it with some other category of products available from us, subject to availability and terms. Additional charges can apply as per the upgrade.

What happens if my rented product has an issue or stops working?

If your product malfunctions or have any other issue, RentOCart provides free maintenance and service, depending on the issue.

Is there a minimum rental period for electronics?

Yes, the minimum rental period varies depending on the product. You can check further by going through over list of products in the website.

Can I rent items for a short-term event or specific occasion?

Yes, RentOCart offers flexible rental periods for short term events or specific occasions which can vary from a day to a week.

Do I need to submit any documents for KYC / Verification ?

Yes, valid address or Identification proof with a bank statement record is required for verification.

Can I cancel my order before delivery, and what are the charges?

Yes, you can cancel your order before delivery. A cancellation fee may apply, depending on the timing.

Is relocation support available if I move during my rental period?

Yes, RentOCart offers address relocation support within our serviceable areas, though extra charges may apply for the same.

What types of laptops and desktops can I rent from RentOCart?

RentOCart offers a variety of laptops and desktops, including models for gaming, work, and home use from popular brands like Dell, HP, Apple Macbook, Asus, Lenovo etc.

Is there a minimum rental period for laptops and desktops?

Yes, the minimum rental period is typically 15 days to a month for laptops and desktops.

Can I rent a laptop or desktop for a one-day event?

Yes, RentOCart offers laptops and desktops for short-term rentals, including one-day events, subject to our rental terms.

Do I need to provide a security deposit for renting laptops or desktops?

Yes, a refundable security deposit is required when renting laptops or desktops or any other electronic we offer.

Can I upgrade my rental laptop or desktop if my needs change?

Yes, you can upgrade your rental equipment during the rental period, subject to availability and additional charges as per the upgrade.

Is there an option to extend my rental duration?

Yes, you can extend your rental period by contacting RentOCart before your current contract ends.

Are there any restrictions on how I can use the rented laptop or desktop?

The rented products should only be used for authentic lawful purposes and in accordance with the rental agreement.

Do you provide accessories like monitors, keyboards, or mice with desktop rentals?

Yes, desktop rentals include monitors, keyboards, and mouse as complimentary with the rental plan. You can also request additional accessories if needed like headphones, speakers, webcam etc.

What kind of software comes pre-installed on the rented laptops or desktops?

RentOCart laptops and desktops comes with Pre-installed Windows 10/11 Operating System and provides essential softwares like Microsoft Word, Excel, Powerpoint and you can request any additional software depending on our availability.